Most of NaturAventur’s products and merchandise are backed by a manufacturer's guarantee or warranty against manufacturing defects.
Where applicable, we will honour the manufacturer's guarantee and warranty product exchange policy. In order to receive a refund or exchange allowance associated with a manufacturer guarantee or warranty, you must notify us within 10 days after purchase or delivery of the product by telephone, fax or e-mail that you will be returning an item. All returned items must be new and not used and in the original packaging with all associated labels and printed material as well as a copy of the receipt.
We can provide all warranty information for each manufacture's product we sell and you will be directed to the specific manufacture for all warranty work. We can assist you in working with a manufacturer on the warranty work for any of the products and merchandise we sell on a cost-recovery basis.
Exceptions and limitations to the manufacturer guarantee and warranty policy may apply to certain products such as flies, leaders, tippets, accessories, demo products and items, used equipment sales, books and videos. Please enquire at the time of purchase.
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